Frequently asked questions

Delivery time depends on your location, product availability, packing, and courier serviceability. After dispatch, most orders are delivered based on the courier timeline for your city or region.

Available payment methods are shown during checkout. They may include online payment options enabled on the store. Please complete payment only through the official checkout flow.

Our products are made naturally, without artificial preservatives, so shelf life is generally shorter than mass-market alternatives — that's a deliberate trade-off, not a shortcut. Shelf life varies by product category, natural ingredients, and packing. Please check the product label or product page for best-before details and storage instructions.

Food products may have limited return eligibility due to safety and freshness reasons. If you receive a damaged, incorrect, or missing item, contact us quickly with order details and photos so the issue can be reviewed.

Shipping charges may depend on delivery location, order weight, cart value, and active shipping rules. Final charges are shown at checkout before payment.

Yes. For larger quantities, event packs, gifting, retail, supermarket, or distribution enquiries, use the wholesale or contact form and share your quantity, city, and product requirements.

Store products as mentioned on the label. Since our products are made naturally without artificial preservatives, keep packs sealed, use clean dry spoons for pickles and powders, and avoid moisture or direct sunlight to help them stay fresh for longer.